1/981 Wanneroo Road, Wanneroo, WA 6065  |   reception@brooksidemedical.com.au
Call us now (08) 65001550 |  Fax (08) 65001551

Appointments & Fees

Brookside Medical Centre is a mixed billing medical centre

Consultations

  • Our appointment system caters for urgent, non-urgent, planned chronic care and preventative healthcare.
  • If you need more time with your Doctor, please advise the receptionist that an extended consultation is required when booking your next appointment.

Urgent appointments

Urgent appointments will be seen by the Doctor as soon as possible. Please advise reception if you believe you require an urgent appointment.

Cancellations

A non-attendance fee will be charged if an appointment is not attended or cancelled less than 2 hours in advance.

Results

Patients will receive a phone call/text message regarding abnormal results & asked to make a follow up appointment with your doctor. Even if your results are normal the doctor may refer you to see a specialist or for further investigations.

Chronic Disease Management

Chronic conditions such as diabetes, heart disease and asthma are best looked after by a regular follow up to reduce the risk of long term complications and to tailor the treatment for an individual. We run a comprehensive recall system to remind you of follow up by SMS and letters.

Complaints/Comments/Suggestions

We aim to provide you with the best possible service and welcome all feedback. If for any reason you are disappointed with your patient experience, please direct your complaint to our practice manager.
Julie-Ann Shanks
Practice manager
Brookside Medical Centre, 1/981 Wanneroo Road, Wanneroo 6065