1/981 Wanneroo Road, Wanneroo, WA 6065  |   reception@brooksidemedical.com.au
Call us now (08) 65001550 |  Fax (08) 65001551

Fees:

Fees are payable at the time of consultation by cash, credit card or EFTPOS. Our practice is equipped with TYRO and Medicare Online. These facilities allow the medical centre to directly lodge your receipt for Medicare refunds, saving time for patients. Please ask receptionists for any information regarding these rebate options, as well as private fees.

CONSULTATION LENGTH CONSULT FEE MEDICARE REBATE
Short consultation $35.00 $18.95
Standard consultation $85.00 $41.40
Long consultation $138.00 $80.10
Extended consultation $175.00 $118.00
CONSULTATION LENGTH CONSULT FEE MEDICARE REBATE
Standard consultation $95.00 $41.40
Long consultation $145.00 $80.10
CONSULT FEE MEDICARE REBATE
Mental health consultation $118.00 $78.55
Mental health care plan $135.00/185.00 $100.20/147.65
Mental health review $118.00 $78.95

DNA Policy / Missed appointments:

A DNA fee will be charged when an appointment is not attended and the patient has not contacted the Practice within a 2 hour cancellation period. Our practice works on an appointment basis, therefore:

  • The missed appointment slot can deprive another patient from seeing their doctor earlier.
  • Our doctors and staff spend a great deal of time chasing up missed appointments instead of focussing on patients who are present.

PROCESSES IN PLACE TO HELP PATIENTS AVOID DNAs:

For patients who have supplied their mobile phone number and consented for SMS communications, we have in place a text message reminder for upcoming appointments.An SMS reminder is sent out the day before for all our appointments and we receive confirmation when you confirm. Patients who book online via Hotdoc will be able to make and cancel their appointment on this platform as it is linked directly to our appointment book.

  • We also require a 2-hour cancellation notice period
  • A fee of $30.00 for a missed standard appointment or $60.00 for a long appointment will be charged Monday to Friday
  • A fee of $50.00 for a missed standard appointment and $60.00 for a long appointment will be charged on Saturdays
  • This must be paid before you are able to book another appointment.

It is our intent that this policy is never required, however we need to ensure that our patients understand the issues that habitual missed appointments cause and their consequences.
Any questions related to this policy can be directed to our management team.